Legal

Privacy Policy

Your privacy is important to us. This policy explains how we handle your personal data.

Last Updated: August 2024  |  Effective Date: August 2024

1. Introduction

ScriptGPT.in, operated by DEVESAM TECHNOLOGIES ("we", "our", "us"), is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit scriptgpt.in or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, and message when you submit our contact form.
  • Account Information: Username, email, and password if you create an account.
  • Payment Information: Billing name and transaction details (we do not store card numbers — these are processed by secure payment gateways).
  • Project Details: Requirements, specifications, and materials you share for service fulfilment.

2.2 Information Collected Automatically

  • Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies & Tracking: Session cookies, preference cookies, and analytics data (see Section 6).
  • Device Information: Device type, screen resolution, and unique device identifiers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services.
  • Process and fulfil your service orders and requests.
  • Communicate with you regarding your enquiries, orders, and updates.
  • Send transactional emails and service notifications.
  • Analyse website usage and improve user experience.
  • Comply with legal obligations and prevent fraud.
  • Send promotional content (only with your consent — you may opt out at any time).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfil service agreements.
  • Legitimate Interest: To improve services and protect against fraud.
  • Consent: For marketing communications and non-essential cookies.
  • Legal Obligation: For compliance with applicable Indian laws.

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Partners: Infrastructure providers like netrooter.in for hosting, domain, and server services.
  • Payment Processors: Secure payment gateways (e.g., Razorpay, PayU) for transaction processing.
  • Analytics Providers: Google Analytics for aggregate usage statistics (anonymized).
  • Legal Authorities: When required by law, court order, or regulatory directive.

6. Cookies Policy

We use cookies to enhance your browsing experience. Types of cookies used:

  • Essential Cookies: Required for basic website functionality (cannot be disabled).
  • Preference Cookies: Remember your settings and preferences.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to deliver relevant advertisements (only with consent).

You can control and delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for 2 years. Account data is retained until account deletion. Transaction records may be retained for 7 years as required by financial regulations.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data including:

  • SSL/TLS encryption for data in transit.
  • Restricted access to personal data on a need-to-know basis.
  • Regular security assessments and updates.
  • Secure server infrastructure via netrooter.in.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data we hold.
  • Right to Correction: Request correction of inaccurate data.
  • Right to Deletion: Request deletion of your personal data (subject to legal obligations).
  • Right to Opt Out: Unsubscribe from marketing communications at any time.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at support@scriptgpt.in.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., netrooter.in). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or a prominent notice on our website. The "Last Updated" date at the top indicates the most recent revision.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

  • Legal Entity: SurveyGPT Market Research Pvt. Ltd.
  • CIN: U74999BR2022PTC059850
  • Brand / Website: ScriptGPT.in — scriptgpt.in
  • Email: support@scriptgpt.in
  • Phone: +91-7563067900
  • Registered Office: Ward No. 02 Nazra Mohammad Abad, Raghopur, Darbhanga, Bihar, India — 847239
  • Theme by: DEVESAM TECHNOLOGIES — devesam.in